On 17 June 2022, we had the pleasure of supporting a valuable exchange between Ms. Gudrun Feucht, HERAS Plus International expert, and the Kosovo Accreditation Agency (KAA) staff and board members. Best practices and comparative perspectives were provided on different topics, including developing and approving policies (evaluation standards, etc.), decision-making procedures, stakeholder involvement, and composition of the board and its responsibilities.

KAA representatives received practical examples and advice on different processes and instruments the Agency could adopt in the future. The substantial exchange also revolved around the best practice of ensuring the labor market relevance of the study programs and enhancing the third mission of the Universities for community involvement and sustainability. Insights from this meeting will inform and shape the project’s support and contribution to the KAA and quality assurance in higher education.